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You are here: FAQ

FAQ

A photo of a Greeter with 2 visitors outside Brighton Pier.

If you have a question about booking a walk with a Greeter, please read through our list of frequently asked questions below.

How do I apply for a Greet?

Simply go to the Book Your Greet page and fill out the form.


What happens next?

We will then confirm the greet by e-mail, and your Greeter will also contact you directly to confirm arrangements.

If you are booking your Greet more than one month in advance, we may not be able to confirm the arrangements straight away - in this case we will let you know when we will be able to confirm the arrangements.


What is the cost of a Greet?

The Greeter scheme is free of charge.


What do I do if my plans change?

Each Greet is a bespoke walk around the city of Brighton & Hove tailored to you. All our Greeters are volunteers, they are not paid for their time. If you do need to alter the details or cancel your Greet please let us, or your Greeter, know so that they can avoid a wasted journey.


Where do I meet the Greeter?

Greets generally begin outside Brighton Museum & Art Gallery or Brighton Town Hall. Details will be sent out in your confirmation e-mail.


Is there a maximum number for a Greet?

Greets can be for an individual or up to 6 people. Sometimes small groups of visitors may need to double up with other small groups, depending on Greeter availability. 

For groups above 6 please take a look at our Brighton Blue Badge Guides page or contact us.


Can children come on a Greet?

Children of all ages are welcome, but please note we cannot accept groups of children without at least one adult.


Are Greets suitable for disabled people?

All visitors to the city are welcome to book a Greet. If you require any additional assistance, just let us know.


What happens if the weather is bad?

We will endeavour to carry out Greets in all weather. Large umbrellas can be provided by your Greeter. However, your Greeter will contact you the day before to discuss. Please remember to wear suitable footwear as the Greet will mostly be on foot, and wear suitable clothing for the elements!


Can I arrange a Greet once I am in the city?

We need around 7 business days in order to process your request, so we can match you up with a Greeter. Please allow this notice when requesting your ideal date for a Greet.


Am I guaranteed a Greet if I register?

Whilst we will always aim to arrange a Greet for your preferred date, this may not always be possible.



If you still have a question about the VisitBrighton Greeter Scheme, please contact us.