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You are here: Data Protection

Data Protection

VisitBrighton Greeters is strongly committed to preserving the privacy of its customers. This Data Protection and Security Policy lets you know about our policy for the collection and use of information about you and your transactions with us.

Summary:

We don't share your information with other companies without your prior permission and we will only send you emails if you specifically give us your consent to do so. Credit cards are completely secure when used on this wesbite.

Personal Information:

If you register to use this site we will ask you to provide us with certain up to date data about yourself which we will handle in accordance with the United Kingdom's Data Protection legislation. We maintain strict security standards and procedures with a view to preventing unauthorised access to your data by anyone, including our staff. We use leading technologies such as (but not limited to) data encryption, fire walls and server authentication to protect the security of your data. All VisitBrighton companies, all our staff and any third parties hired to provide support services, will be required to observe our privacy standards and to allow us to audit them for compliance.

When You Request a Greet or Place an Order:

When you book a Greet we will ask for certain information in order to process your request. We do not make this information available to other companies.

When you book hotel accommodation online via www.visitbrighton.com, our order form asks you to give us information specific to that order, including your billing address, shipping address, credit card information and email address. The information that you provide is used to process and send your orders. We also use the information to contact you if there is a problem with your order. We do not make our customer list available to other companies.

Security:

All of our transactions automatically take place on a secure server. All of your personal information is encrypted before it is transmitted over the Internet.

Note: Most banks either cover all the charges that result from unauthorized use of your credit card or limit your liability to £50, the maximum liability allowed under the Fair Credit Billing Act. You must notify your credit card provider of the unauthorized use in accordance with its reporting rules and procedures.

Buying Online:

When you buy from us online, our system automatically gathers purchase data, and we also record information about purchases made through our telemarketing, mail order and other marketing operations. We use this information in two ways:

1 - We review what kinds of products and services appeal most to our members as a group. This statistical information helps us improve our offerings in the same way that other companies change their catalogue based on what sells best.

2 - We use information such as the number of purchases members make and the categories of goods and services they buy to make offers to them we believe will be of interest.

We do not give out any information about you, as an individual, to anyone, except to complete your transactions, or to comply with valid legal process such as a search warrant, subpoena or court order.

Web cookies:

Cookies are pieces of information that a website transfers to your computer's hard disc for record keeping purposes. Cookies can make the web more useful by storing information about your preferences on particular sites, thus enabling website owners to provide more useful features for their users. They contain no name or address information or any information that will enable anyone to contact you via telephone, e-mail or any other means. Most browsers are initially set to accept cookies. If you would prefer, you can set your browser to disable cookies or inform you when they are set. However, given that we may sometimes use cookies you may not be able to take full advantage of our website if you do disable them.

Do you have any questions?

If you have questions about any of these policies, please contact us.