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You are here: Data Protection

Data Protection

VisitBrighton is strongly committed to preserving the privacy of its customers. This Data Protection and Security Policy lets you know about our policy for the collection and use of information about you and your transactions with us.

Summary:

We don't share your information with other companies without your prior permission and we will only send you emails if you specifically give us your consent to do so. Credit cards are completely secure when used on this wesbite.

Personal Information:

If you register to use the password protected portions of the Site, we will ask you to provide us with certain up to date data about yourself which we will handle in accordance with the United Kingdom's Data Protection legislation. We maintain strict security standards and procedures with a view to preventing unauthorised access to your data by anyone, including our staff. We use leading technologies such as (but not limited to) data encryption, fire walls and server authentication to protect the security of your data. All VisitBrighton companies, all our staff and any third parties hired to provide support services, will be required to observe our privacy standards and to allow us to audit them for compliance.

When You Place an Order:

When you book hotel accommodation online, our order form asks you to give us information specific to that order, including your billing address, shipping address, credit card information and email address. The information that you provide is used to process and send your orders. We also use the information to contact you if there is a problem with your order. We do not make our customer list available to other companies.

Security:

All of our transactions automatically take place on a secure server. All of your personal information is encrypted before it is transmitted over the Internet.

Note: Most banks either cover all the charges that result from unauthorized use of your credit card or limit your liability to £50, the maximum liability allowed under the Fair Credit Billing Act. You must notify your credit card provider of the unauthorized use in accordance with its reporting rules and procedures.

Buying Online:

When you buy from us online, our system automatically gathers purchase data, and we also record information about purchases made through our telemarketing, mail order and other marketing operations. We use this information in two ways:

1 - We review what kinds of products and services appeal most to our members as a group. This statistical information helps us improve our offerings in the same way that other companies change their catalogue based on what sells best.

2 - We use information such as the number of purchases members make and the categories of goods and services they buy to make offers to them we believe will be of interest.

We do not give out any information about you, as an individual, to anyone, except to complete your transactions, or to comply with valid legal process such as a search warrant, subpoena or court order.

Web cookies:

What is a cookie?

A cookie is a simple text file that is stored on a user’s computer (or mobile device) that is created when a user visits a website using a program called a browser (for example Internet Explorer, Firefox or Safari).

A cookie isn't a program itself and doesn't actively do anything on a user's computer. A cookie cannot be used to identify a user personally but they do contribute to improving a user's experience of a website.

A cookie simply allows the website to read the contents of the cookie text file. The text file itself simply contains a unique identifier code; the site name and some digits and numbers.

Why are Cookies used?

Most websites will use cookies in order to improve the user experience by enabling the website to ‘remember’ the user, either for the duration of the visit or for repeat visits.

Cookies do lots of different jobs, such as:

  • remembering what items a user may have added to a shopping basket or an itinerary as the user moves between pages on a website
  • saving a user's preferences to allow them to customise a website
  • measuring what users do on a website to ascertain which parts of a website are popular, how long they spend on a website, how often users return, where they come from etc

What Cookies are used by this site?

Cookies are set by this website (first party cookies) but may also be set by other websites (e.g. You Tube) that run content on the website’s pages (third party cookies).

Cookies can be set to remember a visitor for the duration of their visit (session cookies) or to remember a visitor for repeat visits (persistent cookies).  

Here are the standard cookies used by this website:

First Party Cookies

Cookie Name

Issued by

Cookie type / purpose

Duration

ASPSESSIONID*
ASP.NET_*

this website

Identification. These cookies identify a user, making it easier for them to use the dynamic features of the site without having to provide the same information again as they move from one page to another. 

Non-persistent ‘session’ cookie (until the website browser is closed).

Google

Analytics

__utma

this website

Performance: to measure and improve site quality through analysis of visitor behaviour.

Persistent: 2 years from when set or updated.

 Google

Analytics

__utmb

__utmc

Performance: These cookies are used to record how long a visitor remains on the site. Used to measure and improve site quality through analysis of visitor behaviour.

Session (until the website browser is closed).

Google

Analytics

__utmz

this website

Performance: This cookie is used to record where a visitor came from - e.g. search engine traffic, ad campaigns and page navigation. Used to measure and improve site quality through analysis of visitor behaviour.

Persistent: 6 months from when set or updated.

Third party Cookies

Cookie Name

Issued by

Cookie type / purpose

Duration

ASPSESSIONID

sharedjs.nmspace.net

These cookies identify a user, making it easier for them to use the dynamic features of the site without having to provide the same information again as they move from one page to another. 

Session (until the website browser is closed).

How do I disable cookies?

Each browser has different settings which allow a user to adjust their particular cookie permissions. Use the links below for information on how to adjust permissions based on your particular browser.

For Internet Explorer

For Firefox

For Chrome

For Safari (OS X)

For Safari (iOS)

For Android

This site also uses content from third party media, which may set third party cookies. VisitBrighton does not control the dissemination of these cookies. You should check the relevant third party website for more information about these.

Facebook

Third Party Cookies

Cookie Name

Issued by

Cookie type / purpose

Duration

Datr
lu

facebook.com

Facebook use cookies so they know who you are so we they show content that’s most relevant to you, including features, products, and ads.

http://www.facebook.com/help/?papa=176591669064814

Persistent: 2 years from when set or updated.

locale

facebook.com

These help Facebook provide a localized experience.

For example, they  may store information in a cookie that is placed on your browser or device so you will see the site in your preferred language.

Persistent:  5 days from when set or updated.

Twitter

Third party Cookies

Cookie Name

Issued by

Cookie type / purpose

Duration

guest_id

Twitter.com

Twitter may use both session cookies and persistent cookies to better understand how the user interact with their Services.

http://twitter.com/privacy

Persistent: 2 years from when set or updated.

Youtube

Third party Cookies

Cookie Name

Issued by

Cookie type / purpose

Duration

VISITOR_INFO1_LI

Youtube.com

Is created if a Youtube video is embedded on a page.

Persistent: 1 year from when set or updated.

use_hitbox

Youtube.com

When the user plays the videos on the site.

Session (until the website browser is closed).

PREF

Occasionally set. The nature of Youtube cookies is dependent upon the privacy settings of the videos themselves in Youtube.

Full details of Youtube cookies policy here:

http://www.google.com/intl/en/policies/privacy/

Persistent: 10 years from when set or updated.

Other third party cookies

To offer the best user experience on our site, we sometimes embed other widgets, photos and video content from external websites such as flickr. Pages with this embedded content may present cookies from these websites.

VisitBrighton does not control the dissemination of these cookies. You should check the relevant third party website for more information about these.

Plan Your Trip

Contact Us

01273 290337

  1. Things to do

    Things to do

    Make the most of your stay with our fantastic range of offers on Things to Do in Brighton & Hove.

    To find out more about an offer simply click on the name of the business.
    Use the voucher code provided when making your booking.